# Alto review > A cloud CRM for UK estate and letting agents covering sales, lettings, property management, client accounting and the PropertyFile customer portal. Based on public product and help pages, not a paid placement. - Canonical page: https://www.yorlet.com/reviews/alto - Last reviewed: 15 September 2026 (2026-09-15) - Publisher: Yorlet (https://www.yorlet.com). Yorlet is one of the products compared on this page. ## At a glance - Category: Cloud estate agency CRM for sales, lettings and property management - Headquarters: London, United Kingdom - Founded: 2013 - Pricing model: Subscription, pricing on request - Website: https://www.altosoftware.co.uk/ ## What is Alto? Alto is the flagship CRM of Alto Software Group (formerly Houseful’s software division, a ZPG company). It markets itself as an all-in-one cloud CRM for estate agents: sales, lettings, property management and client accounting on one platform. Lettings pages emphasise tenancy progression, compliance dates, maintenance reporting, smart applicant matching and automated landlord payments. PropertyFile is Alto’s branded portal for landlords and tenants, covering payments, maintenance requests, documents and e-signatures. An app marketplace connects portals such as Rightmove and Zoopla and operational tools such as Fixflo. Alto Intelligence is now a lead marketing theme: appraisals, listing copy, applicant matching, sales-progression chasing and in-product Q&A. Reporting is built around Classic reports. Alto’s help centre documents exports of those reports to PDF, Excel or CSV, including property management and property management financials groups. ## Who it is for - UK agencies that want sales, lettings and client accounting in one cloud CRM - Teams that need a landlord and tenant portal without buying a separate resident app - Multi-branch agencies that want reporting across the whole portfolio from one dashboard ## Key features - Lettings progression and applicant matching - Client accounting and landlord payments - PropertyFile landlord and tenant portal - Maintenance reporting and compliance date tracking - Alto Intelligence for appraisals, listings, matching, progression and in-product Q&A - AML tools and referencing integrations - NRL tax and Making Tax Digital export support described on product pages - App marketplace integrations including Fixflo ## Strengths - A genuine all-in-one agency CRM: sales, lettings, property management and accounts, rather than lettings-only. - Alto Intelligence applies AI to everyday agency jobs — appraisals, listings, matching and progression — on the CRM record. - PropertyFile gives landlords and tenants a shared portal for documents, payments and maintenance. - Classic reports can be exported to CSV or Excel, which is useful for audits and migrations. - An app marketplace so agencies can add specialist tools without abandoning the CRM. ## Limitations of fit - Alto is CRM-first. Native card and Direct Debit infrastructure, financial accounts and multi-currency collections are not the product’s centre of gravity. - There is no published MCP connection. Alto Intelligence is in-product AI on CRM records, not an open assistant protocol for Claude or ChatGPT. - Loyalty programmes and a native consumer app (as opposed to a portal) are not part of the public lineup. - Pricing is quote-based; agencies should model total cost including marketplace apps that replace missing modules. ## Pricing model Compare on the same scope — leasing, payments, owner accounting and the modules you actually use — not a seat count alone. - Alto: **Subscription, pricing on request**. Alto describes a subscription model and does not publish list prices. Total cost often includes the CRM plus marketplace apps for maintenance, referencing or marketing. Request a current quote and compare it with a single Yorlet platform fee. - Yorlet: **Published platform pricing**. Yorlet publishes its platform pricing, so you can scope the modules you need before a sales call. See [Yorlet pricing](https://www.yorlet.com/pricing). ## Verdict Alto is a capable cloud CRM if you need sales, lettings and client accounting together. It is less compelling if you want native payments, financial accounts, multi-currency, a native resident app or an MCP connection without assembling marketplace apps. ## Alternatives to Alto Yorlet is listed first because this is Yorlet’s site. The other products are the ones UK teams actually put on the same shortlist. 1. **Yorlet**: Yorlet is the property management platform for lettings businesses. Leads, leasing, billing, payments, owner accounting, maintenance, compliance and a native resident app on one platform. [See the platform](https://www.yorlet.com) · [Switch to Yorlet](https://www.yorlet.com/switch/alto.md) 2. **Reapit** (Estate agency CRM with lettings and property management): A widely used UK estate agency platform for sales, lettings and property management, with client accounts available as an add-on and payments often connected through partners. [Reapit review](https://www.yorlet.com/reviews/reapit.md) · [Yorlet vs Reapit](https://www.yorlet.com/compare/reapit.md) 3. **Street.co.uk** (Modern estate agency CRM for sales, lettings and property management): A UK estate agency CRM with lettings, property management, client accounting, tenant and landlord apps, and Street AI for listings and comms. [Street.co.uk review](https://www.yorlet.com/reviews/street.md) · [Yorlet vs Street.co.uk](https://www.yorlet.com/compare/street.md) 4. **Goodlord** (Lettings compliance and tenancy platform): A lettings-only platform focused on referencing, deposits, tenancy agreements, insurance and tenant payments, typically used alongside an agency CRM. [Goodlord review](https://www.yorlet.com/reviews/goodlord.md) · [Yorlet vs Goodlord](https://www.yorlet.com/compare/goodlord.md) 5. **Arthur Online** (Cloud property management for landlords and letting agents): A cloud property management system for landlords and agents, with finance, maintenance, compliance, stakeholder apps and per-unit annual pricing. [Arthur Online review](https://www.yorlet.com/reviews/arthur.md) · [Yorlet vs Arthur Online](https://www.yorlet.com/compare/arthur.md) 6. **PayProp UK** (Rental payments and property management for letting agents): A rental payment and client-accounting platform that automates collection, reconciliation and payouts, often used alongside a lettings CRM such as Reapit. [PayProp UK review](https://www.yorlet.com/reviews/payprop.md) · [Yorlet vs PayProp UK](https://www.yorlet.com/compare/payprop.md) ## Alto review questions ### Is Alto only for large agencies? Alto is often associated with larger and multi-branch agencies because of its breadth, but it markets to agencies that want one CRM for sales, lettings and accounts. Pricing is on request, so smaller offices should ask for a scaled quote. ### Does Alto do maintenance? Yes, maintenance reporting is in the property management product, and Fixflo is a common marketplace add-on for specialist works orders and planned maintenance. ## More on Alto and Yorlet ### Other Alto pages - [Yorlet vs Alto](https://www.yorlet.com/compare/alto.md) - [Alto alternatives](https://www.yorlet.com/alternatives/alto.md) - [Export from Alto](https://www.yorlet.com/switch/alto.md) ### Related vendors - [Yorlet vs Reapit](https://www.yorlet.com/compare/reapit.md) - [Yorlet vs Street.co.uk](https://www.yorlet.com/compare/street.md) - [Yorlet vs Goodlord](https://www.yorlet.com/compare/goodlord.md) - [Yorlet vs Arthur Online](https://www.yorlet.com/compare/arthur.md) - [Yorlet vs PayProp UK](https://www.yorlet.com/compare/payprop.md) - [All comparisons](https://www.yorlet.com/compare.md) ## Sources - [Alto homepage](https://www.altosoftware.co.uk/) - [Alto property management](https://www.altosoftware.co.uk/property-management/) - [Alto letting agent software](https://www.altosoftware.co.uk/product-features/letting-agent-software/) - [Exporting reports in Alto](https://support.altosoftware.co.uk/hc/en-gb/articles/5048154363935-Exporting-reports) ## About this comparison Comparisons use publicly available product, help-centre and pricing pages. They are not an official statement by Alto and are not a complete catalogue of every module or partner integration. Capabilities change; check the vendor’s own site before you buy. Alto and related marks are trademarks of their owners. Yorlet uses competitor names only to identify those products. If something is wrong, [contact us](https://www.yorlet.com/contact) and we will correct it.