Support plans
Standard
Included as standard
Get email support and access to documentation and support articles.
Premium
For growing businesses
Get priority support and a dedicated account manager to help you get the most out of Yorlet.
Enterprise
For large organisations
The highest level of support for large organisations with complex needs.
Find the right support plan for your business
All Yorlet customers receive email and in-app support, plus access to our documentation and support articles as standard.
Standard
Included
Email support
Access to documentation
Access to support articles
Online training support
Premium
Contact sales
Priority email support
6-hour response SLA
Dedicated account manager
Online training support
Quarterly review meetings
Enterprise
Contact sales
Priority email and phone support
4-hour response SLA
Dedicated account manager
Online and in-person training support
Monthly strategy meetings
Proactive recommendations and best practices
Business-critical 30-minute response SLA
Dedicated Slack or Microsoft Teams channel