Catch up in seconds
Open the assistant from a customer, owner, application, tenancy, invoice or Inbox thread and ask what is happening now.
See what needs attention
Surface arrears, stuck applications, upcoming viewings, overdue tasks and repairs that have breached their SLA.
Report in plain English
Ask for rent roll, occupancy, vacancy, arrears and payout figures, or use Prism for a one-off question across your data.
Move the work forward
Draft replies, create notes and tasks, progress applications, update viewings and triage repairs through your approval policy.
From a question to a checked, useful answer
Yorlet AI combines the page you are on, the records you can access and the tools needed to answer or act. You see the result in the conversation instead of getting a generic response.
Built around the way your team asks
Start with a person, a record or a portfolio question. The assistant chooses the right lookup, report or action and keeps the supporting result beside its answer.
Brief the record already open on your screen
Turn work queues into clear priorities
Run standard reports or explore with Prism
Answer how-to questions from Yorlet documentation
Ask naturally
Ask about this record, today’s workload or a number across the portfolio.
Yorlet gathers the facts
The assistant uses your current context, permissions and live account data.
See the answer and evidence
Records, reports and query results appear as reviewable cards in the conversation.
Act under your policy
Permitted actions run, wait for approval or are denied according to your rules.
Useful answers without giving up control
Context already attached
Ask about the customer, invoice, application or thread already open without starting from scratch.
Approval where it matters
Set agent policy so an action runs, waits for a person or is denied.
Permissions by design
The assistant can only read and act within the access controls already protecting your operation.
A conversation you can revisit
Return to previous chats, review tool results and see the status of proposed actions.
Free for everyone, paid seats when you need more
Mix Free, Standard and Premium seats in one organisation. Team members request an upgrade; an admin approves before anything is billed. Premium adds organisation-wide chat. Annual billing is 20% off, and allowances reset each calendar month.
Free
Included
for every team member
Account-scoped Yorlet AI assistant
20 messages per user each month
Briefings, reports and policy-controlled actions
Standard
£20
per seat/month, or £192/year
200 messages per user each month
Recover triage
Email agent drafts
Claude and ChatGPT
Premium
£100
per seat/month, or £960/year
1,000 messages per user each month
Organisation-wide assistant chat
Higher recover triage capacity
Email agent drafts, Claude and ChatGPT
Yorlet AI questions
- What is Yorlet AI?
- Yorlet AI is an operational assistant built into Yorlet. It can brief you on a record, find work that needs attention, run portfolio reports, answer product questions and take permitted actions. Every answer is grounded in the accounts and records you can access.
- What can the assistant do?
- Ask about customers, owners, applications, tenancies, arrears, payments, viewings, repairs and tasks. The assistant can also run portfolio reports, explore one-off questions with Prism, search the Yorlet docs, draft emails, create tasks and notes, progress applications and update operational records.
- Can people still approve actions?
- Yes. Every proposed action goes through your agent policy and existing permissions. Your policy decides whether it can run immediately, needs a person to approve it, or is denied.
- How do I see what AI did?
- Conversations stay in your chat history, tool results appear alongside the answer, and proposed actions show their status in the conversation. Approval-gated actions remain reviewable before they run.
- What is included on Free?
- Every team member on an AI-visible account starts on Free. That includes the account-scoped Yorlet AI assistant with 20 messages per person each calendar month. Recover triage, the email agent, and Claude or ChatGPT need at least one Standard or Premium seat in the organisation.
- How do Standard and Premium seats work?
- Standard is £20 per seat per month, or £192 per year, with 200 messages. Premium is £100 per seat per month, or £960 per year, with 1,000 messages and organisation-wide chat. Annual billing is 20% off. You can mix plans, and an admin approves upgrade requests before anything is billed.