Loyalty
Run a resident rewards programme from one place
Set up programmes and tiers, enrol residents, communicate with them and keep every points change visible to your team.
Define programmes and tiers
Create the structure of your loyalty programme, organise residents into tiers and keep programme membership in one place.
Create and manage loyalty programmes
Organise residents into tiers
Manage enrolled residents
Reward rules
On-time rent payment
each month
500 pts
Reward
6 month tenure
one-off
2,500 pts
Reward
Successful referral
per referral
5,000 pts
Reward
Track every points change
Keep a clear history of points events and make adjustments when a resident's balance needs to change.
Points events for awards and deductions
Manual points adjustments
Resident messages
Loyalty performance
Last 90 days
Retention
94.2%
+12% vs baseline
Arrears
2.1%
-8% vs baseline
Points issued
1.84M pts
Give residents a clear path to redemption
Residents see their available rewards and redeem them through OneMove, keeping the experience connected to their tenancy.
Rewards presented through OneMove
Resident points balance
Recorded redemption events
Your rewards balance
4,500 pts
Redeem nearby
Local
Bloom Coffee
500 pts
Local
Nori Kitchen
1,500 pts
National
PureGym
3,000 pts
National
John Lewis
1,000 pts
Yorlet Loyalty questions
- What is Yorlet Loyalty?
- Yorlet Loyalty lets property businesses create resident rewards programmes, organise residents into tiers and manage how points are earned, adjusted and redeemed.
- How are points recorded?
- Each award or deduction is recorded as a points event. Your team can also make an adjustment when a resident's balance needs to be corrected.
- Can we message residents about rewards?
- Yes. Loyalty includes resident messaging so your team can communicate programme and reward information.
- Where do residents redeem rewards?
- Residents view their points and redeem available rewards through OneMove, Yorlet's resident experience.