Challenge

Vita Group is no stranger to ambitious projects. As one of the UK's most established build-to-rent and co-living operators, they have spent years delivering high-quality, people-first residential experiences. But with their latest residential development, Union - the world's largest co-living building - came a set of operational challenges that simply could not be solved by the tools they had used before.

At the heart of the problem was scale. Invoicing and rent collection across hundreds of individual tenancies, each with its own payment schedule and lease terms, created enormous manual overhead. The finance team found themselves spending more time chasing reconciliations than understanding their portfolio. Reporting across legal entities was fragmented, and getting a clear financial picture of the development as a whole required stitching together data from multiple disconnected sources.

The leasing process presented its own challenges too. Processing tenancy applications at volume - with referencing, documentation and onboarding all happening simultaneously - was slow and labour-intensive, creating friction at exactly the moment a prospective resident's enthusiasm is at its highest.

Vita also needed any new platform to work alongside Salesforce, their established CRM. A standalone tool that sat apart from their existing workflows simply would not do - the two systems had to speak to each other.

Solution

After a thorough search, Vita selected Yorlet as the property management platform to power their new development. The decision came down to the depth of Yorlet's product suite - billing and payments automation, multi-entity financial reporting, a streamlined leasing flow, and the flexibility of Yorlet's API to integrate cleanly with their existing technology stack.

With Yorlet Billing, rent collection and invoicing became fully automated. Every tenant's payment schedule is managed within the platform, with automated reminders, instant reconciliation, and a complete audit trail. What once demanded hours of manual effort now runs in the background, quietly and reliably.

Alongside Billing, Vita adopted Yorlet Leasing to transform how they handle tenancy applications. Prospective residents can now move through the entire application journey - from initial enquiry through referencing and document signing - in a single, guided flow. The result is faster decisions, fewer drop-offs, and a first impression of Vita Group that feels as polished as the homes they offer.

For the finance team, Yorlet's multi-entity reporting unlocked something genuinely new: a consolidated view of performance across the entire development, alongside entity-level breakdowns that make month-end close faster and more accurate. And by integrating Yorlet's API directly into Salesforce, their property management and CRM data remained in sync - their teams could continue working in the tools they knew, with Yorlet data flowing through automatically.

Result

Since going live on Yorlet, Vita have been able to focus on what they do best: creating exceptional living experiences for their residents. The administrative weight of billing and financial reporting has lifted, tenancy applications move faster than ever, and the Salesforce integration means their commercial and operational teams are always working from the same picture.

The development stands as a testament to what is possible when the right operational infrastructure is in place from the start. For Vita, partnering with Yorlet was not just a technology decision - it was a commitment to building something that would last.